The most advanced conversational interface
ChatFAQ is blending the traditional chat and search experiences into a unique service design that offers built-in chat, search and stand-alone experiences.
ChatFAQ is blending the traditional chat and search experiences into a unique service design that offers built-in chat, search and stand-alone experiences.
ChatFAQ leverages on-going developments around generative Large Language Models technology such as GPT, LLaMa, Falcon models to provide immediacy and response accuracy.
ChatFAQ integrates seamlessly into your business organization by guaranteeing full compliance with your customer care, IT, security and legal constraints.
ChatFAQ offers complete management over the service experience, from your customers input, up to the AI generative model and deployment architecture.
Read, review, measure all customers interactions. Incorporate their feedbacks to extend your knowledge database.
Brand and adapt the conversation experience to your business with personalised flows, tone and responses.
Feed and train with your content to provide relevant information for your business and eliminate AI hallucinations.
No license trap. ChatFAQ is an open-source solution, meaning your costs only grow as you scale your service infrastructure.
ChatFAQ is prepared for standard cloud deployments so you can run service on the infrastructure of your choice.
Provide relevant answers in the preferred languages of your customers without compromising quality.
ChatFAQ has been designed to guarantee the maximum level of security and evolving worldwide regulation compliance